Upload Failed You are required to Sign in to upload your changes to this location – It seems to be a bug either with Offcie365 or OneDrive (not quite sure which).

Office One Drive Upload Failed

Upload Failed You are required to sign in to upload your changes to this location.

To resolve this take the following steps;

  1. In any Office app, e.g. Word, Excel or PowerPoint, open the File menu and go to Account.
  2. Under “User Information”, sign out of all existing accounts.
  3. Exit and close all Office applications.
  4. Open Control Panel .
  5. Navigate to User Accounts -> Credential Manager.
  6. Go to Windows Credentials tab.
  7. Under Generic Credentials, expand the Office credentials, and click on the Remove link to delete them from the Windows Credentials storage.
  8. One Drive Upload Blocked
  9. Open the Office app, and go to File -> Account.
  10. Under “User Information”, sign in with Office 365 account.
  • KRSullivan
    January 2, 2020 at 8:06 pm

    My computer seems to have my husbands credentials saved in it somewhere that are potentially throwing the system off. I followed the steps above and found where his and mine were saved under the windows generic credentials, i removed both and when i opened word again it asked to confirm my credentials, but they populated his credentials. where would this be pulling from?

    • ash • Post Author •
      February 26, 2020 at 2:26 pm

      Hi – sorry for the late reply. It must be from Windows Credentials manager, OneDrive Accounts or (most-likely) could be in ‘Access work or School’ or even ‘Other Users’ in the Settings menu for Windows 10. Let me know how you get on.

  • Daniel
    September 8, 2019 at 5:56 am

    Perfect, thank you! This has been driving me nuts. I didn’t have any mention of Microsoft Office in my generic credentials list, but I just deleted anything that had a modified date earlier than today and it seems to have worked.

    • Daniel
      September 9, 2019 at 6:28 am

      Ah, damn. It’s already reoccurring. Very annoying.

      • ash • Post Author •
        September 10, 2019 at 10:55 am

        It shouldn’t do unless you keep signing in to office.com or something with another account or trying to trick the license validation? Are you sure you are only using one 365 account on that machine?

        • Daniel
          September 11, 2019 at 6:44 am

          Yeah, definitely. It’s just me. If it happens again I’ll just remove all the credentials and start from scratch. Thanks.

          • ash • Post Author •
            September 12, 2019 at 2:00 pm

            No worries.

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